How BrandCare works
A membership gives your business a monthly allocation of creative work, a portal to manage it, and a team that keeps your brand consistent.
1. Choose a membership
Each tier includes a monthly number of work units, a set of eligible service divisions and turnaround times. Your service agreement records exactly what is included and excluded.
2. Upload your brand
Add your logos, guidelines, fonts, photographs and approved templates to your private brand library. The team works from these every time.
3. Send requests
The request wizard asks for the deliverable, your brief, audience, copy, sizes, formats and deadline. Attach any files you need. You can save drafts and come back later.
4. Agree the scope before units are used
We review every request. If something is missing we ask. When the brief is clear we confirm the work units and a target date. Units are reserved only once the scope is accepted, and recorded as used when production starts. Cancel before production and the reservation is reversed.
5. Production and quality review
The right specialist — designer, developer or video editor — produces the work, and it is checked internally before it reaches you. You can follow each status change in the portal.
6. Review proofs and approve
Proofs appear with version numbers. An authorised person approves the proof or requests changes in one consolidated round. The approval is recorded with their name and the time.
7. Receive final files
Only after approval are final, production-ready files released to your brand library, with any licensing notes attached.
8. See every unit and invoice
Your work-unit ledger shows each allocation, reservation, use and adjustment, so you can see how every balance was calculated. Invoices and payment status sit alongside it.
Ready to give your brand ongoing care?
Tell us about your business and the work you need each month. We’ll recommend the right membership.